Terms & conditions
1.General Conditions/ Applicability
1.1. These general conditions are applicable on all deliveries of HCG Weight and on all agreements concluded with HCG Weight. HCG Weight reserves the right to change or to extend the conditions from time to time.
1.2. By using the internet site of HCG Weight and /or by ordering goods the purchaser accepts these General Conditions and he also accepts all rights and obligations as mentioned on the internet site.
1.3. In case of the purchaser referring to his General Conditions, those conditions are not applicable if there does not exist a previous written consent by HCG Weight.
1.4. The definition ‘Purchaser’ extends to every visitor of the internet site that is to say every private person or corporate body that has or will have a contractual relation of any kind with HCG Weight.
2.1. An agreement is concluded at the moment of confirmation of the order of the Purchaser by e-mail to the e-mail address indicated by the Purchaser.
2.2. The Purchaser and HCG Weight agree that by using electronic ways of communication a valid agreement is concluded as soon as the condition of article 2.1. has been fulfilled. The absence of an original signature does not alter the fact of a binding nature of the offer and the acceptance of it. The electronic files of HCG Weight are valid as a presumption of proof, so far as permitted by law.
3.1. All prices on the site are ‘Ex Warehouse’ ( incoterms 1990). Not included are other possible taxes established by the authorities and the postage + packing charges if not mentioned differently in the product information.
3.2. If the purchaser is not present in the country of delivery, the purchaser is responsible for the corresponding import duties.
3.3. The postage + packing charges are not included in the price, unless specifically mentioned.
3.4 All prices are in US Dollars, unless stated otherwise.
4.1. In the case of orders via the internet site, there exists the following ways of payment:
- bank transfer
- (certified) check or international money order
5. Deliveries and terms of delivery
5.1. Orders are delivered as soon as possible. The terms of delivery mentioned in the internet site are only an indication and do not count as final. HCG Weight can put additional information concerning these terms of delivery on the internet site or make this information known in another written way. This information is only meant as an indication.
5.2. If a product is ordered by the purchaser is momentarily out of stock, information will be given about the availability. The purchaser will be informed of the delay by e-mail or by telephone.
5.3. Deliveries will be made to the address indicated by the purchaser at the conclusion of the agreement.
5.4. HCG Weight will take care of the delivery by mail or by any other means to be chosen by HCG Weight, for the account of the purchaser. Delivery by mail or in any other way will take place after the receipt of the payment for the products by HCG Weight. The ownership is handed over at the delivery itself.
5.5 Delivery will be made at risk of the client. HCG Weight can not be held responsible for local restrictions because of legislation. We do warn that importing HCG into Hawaii (US) or Canada is prohibited by law.
5.6 Delivery will be made as soon as the entire payment has been received.
5.7 We cannot be held responsible for damage or loss to the goods during shipping. We will not be held responsible for detained or confiscated packages.
6. Time to consider
6.1. After the delivery of the ordered product, the purchaser has the possibility of cancelling the present agreement with HCG Weight within 7 working days after receipt. The purchaser is not obliged to give a reason for this cancellation.
6.2. If the purchaser wants to dissolve the agreement as per article 6.1. of these conditions, he must announce this to HCG Weight in writing ( letter, fax or e-mail). He immediately must send the products back to HCG Weight. The costs and the risks of this return have to be borne by the purchaser himself.
6.3. The payments that the purchaser has made at the moment that he chooses to rescind the agreement with HCG Weight as per the articles 6.1 and 6.2 of these conditions, will be paid back by HCG Weight within 14 days after the return of the products.
6.4. HCG Weight reserves the right to refuse the products that are sent back or to pay back only a part of the amount that has been paid by the purchaser if HCG Weight suspects that the product has been opened, used or damaged by the purchaser ( i.e. not by the fault of HCG Weight of by the fault of the delivery services).
6.5. If a product is sent back that in the opinion of HCG Weight is damaged by an act or negligence of the purchaser or can be attributed to the purchaser, HCG Weight will inform him in writing ( letter, fax or e-mail). HCG Weight has the right to withhold the decrease in value of the product as a direct consequence of this damage from the amount to be paid back.
7. Guarantee and responsibility
7.1. For by HCG Weight delivered products only the guarantee as established by the manufacturer of the products, is applicable. During this period of guarantee, HCG only has the function of an administrative mediator.
7.2. HCG Weight can only be held responsible for damage caused on purpose or caused because of serious fault, or that comes into existence because of circumstances that by law are automatically at the risk of HCG Weight. HCG Weight is never responsible for consecutive damage, trade damage, indirect damage or loss of benefit or turnover.
7.3. If HCG Weight is obliged to pay a damage fee, this damage fee will never be higher than the amount of the invoice relating to the product or the service which caused the damage.
7.4. Circumstances which, in any case, cannot be attributed to HCG Weight are the following: strikes, lock-outs, illness, import-, export- or prohibition transit, transport problems, non respecting of obligations by sub contractors, production breakdown, atmospheric disasters, nuclear catastrophe, war or the threat of war, or fault of HCG Weight except by malicious intent or serious fault.
7.5. The legal responsibility of HCG Weight as established by law is unimpeded by the contents of these articles.
7.6. Without prejudice , there can be no question of a guarantee in the following cases:
- the product has been altered;
- the original invoice cannot be presented , has been altered or has been made illegible;
- the defects are the consequence of a use that is not appropriate or that is injudicious;
- damage that has been caused by malicious intent, serious fault or by negligence.
8. Personal details
8.1. HCG Weight will only make use of the details of the purchaser according to its policy of privacy.
8.2. HCG Weight always applies the relevant rules and legislation of privacy.